Frequently Asked Questions

Yes, foreigners can buy high-speed train tickets online through official platforms. You will need your passport number for booking. We recommend using the 12306 official app or website with translation tools. For step-by-step instructions, see our High-Speed Trains guide.

Your original passport (not a copy or photo) is the primary ID required. The name on your ticket must exactly match your passport name. Some stations may also accept a printed booking confirmation alongside your passport. Check our complete ID requirements in the High-Speed Trains overview.

It depends on the app. Some apps accept international credit cards directly, while others require local payment methods like Alipay or WeChat Pay linked to a local bank account. We explain payment options and workarounds in our Ride-Hailing guide.

Luggage limits vary slightly by train class but generally follow similar rules. Economy class allows carry-on items plus one large bag up to 20kg. First class has slightly more generous limits. See exact dimensions and weight restrictions in our Luggage & Ticketing Rules guide.

Yes, most major cities have English signage on metro maps, station names, and ticket machines. However, some smaller stations may have limited English. We recommend downloading an offline metro map app. Our Metro guide covers maps, tickets, and navigation tips in detail.

It depends on your budget, distance, and comfort level. Options typically include: airport express trains (fast and cheap), regular city buses (cheapest), taxis (most direct), and ride-hailing apps (convenient if you have the app). Compare all options in our Airport Transfers guide.

Yes, you can bring your own food and drinks on high-speed trains. Alcohol is allowed in moderate quantities for personal consumption. The trains also have dining cars and trolleys with snacks and drinks available for purchase.

We recommend arriving at least 45-60 minutes before your scheduled departure time. This gives you time for security screening, finding the correct platform, and boarding. During peak seasons or holidays, arrive even earlier (90+ minutes).

You can buy temporary metro cards at station ticket machines or counters. Most cities also accept mobile payment via QR codes. Some cities offer tourist discount cards for multi-day use. See Metro guide for details by city.

Major cities and international airports have good English signage, including station names, announcements, and directional signs. However, some smaller stations and local trains may have minimal or no English. We recommend having a translation app ready.